QuesTrade Broker Review
Questrade is an online discount broker that offers Canadian residents access the U.S. markets through their flagship trading platform Questrade IQ Edge which includes streaming quotes, market data and direct market access (DMA) with competitive commission rates. They offer just about every financial product you could want to trade including stocks, ETFs, Options, Mutual Funds and Fixed Income products.
Their customer service is top of the line and what I like most about it is that they have a call back feature, something I haven’t seen any other brokers use. You can schedule a time on their calendar that is convenient for you and one of their representatives will reach out to you to go over whatever issue or questions you may have. I thought that was very progressive and a great way to help clients who may have a busy schedule.
Ever since opening their doors back in 1999, they have focused on providing their clients with the necessary resources in order to help succeed in meeting their short-term or long-term financial goals whether your a do it yourselfer or someone who would like to have their account managed. With their Portfolio IQ you can customize your portfolio to match your financial goals and all you have to do is sit back and relax while a portfolio manager monitors the holdings.
Commissions & Fees
Questrade has some competitive commission rates and what’s really nice is that they have a plan for normal traders/investors and a plan for active traders that offers a discounted commission rate. For the normal commission rate you are looking at a fee of 1 cent per share with a minimum fee of $4.95 and a maximum of $9.95 for equity trades.
With the active trader plan you can choose between a flat rate of $4.95 or their variable plan that starts at 1 cent per share with a maximum of $6.95. This is kind of an unconventional way of determining commission rates but it is nice to have choices based on your trading style.
Options are a little bit more pricey than most discount brokers with a flat rate of $9.95 plus $1 per contract. This can add tup to be a lot if you trading a lot of option contracts but if you live in Canada and what access to US markets this may be your best choice. One thing you’ll want to keep in mind is that any trade done through their trading desk carries an additional $45 fee, so unless you absolutely have to call a trade in it’s best to avoid calling in.
Trading Platform & Tools
Questrade offers their flagship trading platform, Questrade IQ Edge, that has a ton of features and tools. It allows for advanced order entry, extensive customization of work space layouts, advanced charting, live data feeds for quoting and buying power and direct market access.
The graphics are robust and the platform is sophisticated enough to meet the most demanding trader. With the IQ Edge you will also have access to stock screeners, Level 2, Time and Sales, heat maps, trade alerts, news feeds, analyst reports and a plethora of fundamental analysis tools.
It’s a great platform and I was very impressed with how quick it was with all the windows I had open on my multi-monitor trading computer. Questrade also has a web based platform, Questrade IQ Web, and a mobile version Questrade IQ Mobile. If you would like to see a video about their trading platform you can check out this link.
Overall, Questrade is a solid broker that offers plenty of tools and resources that will help you navigate the complex markets and what I really like is they offer a free trial to test out their tools and platform at no cost. You will be given $500,000 in buying power for stocks and options and $50,000 for forex trading.
You literally have nothing to lose and with their excellent customer service you will have a helping hand whenever you need it. They were professional and efficient in answering my questions and were even willing to walk me through opening an account with them. The only thing that was a turn off was the commission rates but with as much as they offer with the platforms and customer service it makes up for it. If you’re interested in getting more information on Questrade you can check out their website here.
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